{"id":4481,"date":"2024-02-26T18:20:49","date_gmt":"2024-02-26T23:20:49","guid":{"rendered":"https:\/\/www.frenzytours.com\/faq\/"},"modified":"2025-10-30T11:41:23","modified_gmt":"2025-10-30T15:41:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.frenzytours.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4481\" class=\"elementor elementor-4481 elementor-740\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-45aee218 e-flex e-con-boxed e-con e-parent\" data-id=\"45aee218\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5956eafa e-con-full e-flex e-con e-child\" data-id=\"5956eafa\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-18bb0cb8 e-con-full e-flex e-con e-child\" data-id=\"18bb0cb8\" data-element_type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:72,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-424e459 elementor-widget elementor-widget-heading\" data-id=\"424e459\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">FAQ<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cd52e57 elementor-widget elementor-widget-heading\" data-id=\"6cd52e57\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Before you leave<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d0eaa9 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2d0eaa9\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-info-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.043 8 8 119.083 8 256c0 136.997 111.043 248 248 248s248-111.003 248-248C504 119.083 392.957 8 256 8zm0 110c23.196 0 42 18.804 42 42s-18.804 42-42 42-42-18.804-42-42 18.804-42 42-42zm56 254c0 6.627-5.373 12-12 12h-88c-6.627 0-12-5.373-12-12v-24c0-6.627 5.373-12 12-12h12v-64h-12c-6.627 0-12-5.373-12-12v-24c0-6.627 5.373-12 12-12h64c6.627 0 12 5.373 12 12v100h12c6.627 0 12 5.373 12 12v24z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e16b03f e-con-full e-flex e-con e-child\" data-id=\"3e16b03f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f6b32c8 elementor-widget elementor-widget-toggle\" data-id=\"6f6b32c8\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1861\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1861\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is there parking available at the bus pick-up location?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1861\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1861\"><p>For passengers departing from <strong>Laval<\/strong>, outdoor parking is available at Centropolis, in front of Premi\u00e8re Moisson\u00a0 at no additional cost. Please note that you are parking at your own risk. Frenzy Tours and\u00a0 Centropolis are not responsible for any loss, damage or incidental costs that may occur while your car is parked for the duration of the tour. Please click <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.frenzytours.com\/en\/contact-us\/\">HERE<\/a><\/span> for exact pick-up location.\u00a0<\/p>\n<p>For passengers departing from <strong>Montreal<\/strong>, indoor parking is available at Place Alexis Nihon, situated directly across the bus pick-up location. For prices and more information on the indoor parking lot, please visit\u00a0<a href=\"https:\/\/alexisnihon.com\/parking?gclid=EAIaIQobChMI_cXskrry_QIVuv_jBx2Mvw9UEAAYASAAEgLGQPD_BwE\">Plaza Alexis Nihon<\/a>\u00a0or contact us.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1862\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1862\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the New York with \u2018Free Time\u2019 option?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1862\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1862\"><p>This option is designed for those who want to visit New York without the sightseeing tours and cruises. You are free to explore the city and shop at your own pace. When choosing the \u2018Free Time\u2019 option, you will benefit from a $30 reduction on your New York package. Therefore, this option includes the same features as any other New York package except for the following items:<\/p>\n<ul>\n<li>Orientation bus tour of New York City with a bilingual tour guide (4 hours)<\/li>\n<li>Orientation walking tour of Times Square and 5th Avenue (90 min)<\/li>\n<li>Cruise to admire the Statue of Liberty from up close (75 minutes)<\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1863\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1863\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">For Canadian citizens, what are the required documents to enter the United States?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1863\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1863\"><p>Canadian citizens must present one of the following valid documents to enter the United States by land:<\/p>\n<ul>\n<li>A valid passport<\/li>\n<li>A Trusted Traveler Program Card (NEXUS)<\/li>\n<li>An enhanced driver\u2019s license (EDL) or enhanced identification card (EIC) from a province or territory where a U.S. approved EDL\/EIC program has been implemented<\/li>\n<li>A protected certificate of Indian status<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>For Canadian citizens 15 years and under, proof of Canadian citizenship, such as the original or a photocopy of a birth certificate, or the original of a citizenship card will suffice. You may also refer to the <a href=\"https:\/\/travel.gc.ca\/destinations\/united-states#entryexit\">Canadian Border Services Agency<\/a> website for more information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1864\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1864\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"> For non-Canadian citizens, what are the required documents to enter the United States?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1864\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1864\"><p>The United States does not have the same entry requirements for every country of provenance, therefore it is recommended to contact the United States Customs and Border Protection by telephone at 1.877.227.5511 or on line at U.S Customs and Border Protectionl for more information.<\/p>\n<p>*Please note that if you are not a Canadian citizen and need to apply for ESTA (Electronic System for Travel Authorization), it is mandatory to do so at least 72 hours before departure in order to have it with you when crossing the US borders. Here is the link to apply for ESTA: <a href=\"https:\/\/esta.cbp.dhs.gov\/esta\">https:\/\/esta.cbp.dhs.gov\/esta<\/a><\/p>\n<p><b>Effective September 30, 2025<\/b>, Customs and Border Protection introduced an additional $24.00 USD fee to the existing $6.00 USD fee for Form I-94 Arrival\/Departure applications at land border ports of entry, bringing the total cost to $30.00 USD for passengers crossing the border with an ESTA document.<\/p>\n<p>In case you do not observe the conditions of entry into the United States, you will have to return to Quebec by your own means and at your expense, starting from the border post.<\/p>\n<p><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1865\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1865\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I make a reservation with Frenzy Tours?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1865\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1865\"><ul>\n<li>After having chosen your destination and your date of departure, you can make a reservation directly online through our website, by telephone (at 514-285-2777 or at 1 866-394-8465) or by visiting our office.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ul>\n<li>A confirmation email will be sent to you for online and telephone reservations. For reservations made at the Frenzy Tours office, the confirmation will be given to you in person. Upon receiving of your confirmation, ensure that all information is correct; otherwise let us know as soon as possible. Your reservation will be guaranteed only at the time of the final payment. During the week previous to your departure, you will receive a phone call from Frenzy Tours to confirm your departure from Laval or Montreal and your bus number.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ul>\n<li>Frenzy Tours reserves the right to cancel any trips exceeding the number allowed, caused by a technical error on its website. In these specific cases the trip will be refunded in full or another available date will be offered to the traveler.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ul>\n<li>Frenzy Tours reserves the right to apply a 5% service fee for any change in payment method and\/or credit card refund made within 45 days of departure.<br \/>During the week prior to departure, you will receive a call from Frenzy Tours to confirm your departure from Laval or Montreal, along with your coach number.<\/li>\n<\/ul>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1866\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1866\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What payment methods are eligible?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1866\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1866\"><ul>\n<li>On line: credit card (Visa or Mastercard)<\/li>\n<li>At the office: credit card (Visa or Mastercard), banking-machine interact card, check (at least two weeks before departure) or cash<\/li>\n<li>By telephone: credit card (Visa or Mastercard)<\/li>\n<li>By mail: check (at least two weeks before departure)<\/li>\n<\/ul>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1867\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1867\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why is there a supplement on packages that include a holiday?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1867\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1867\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>During holiday weekends (Easter, Victoria Day, Labor Day, Thanksgiving and New Year&#8217;s Day), demand is high therefore the hotels and bus companies charge higher rates, which in turn obliges us to increase our rates.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1868\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1868\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Do you need travel insurance?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1868\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1868\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>Since the Quebec health insurance plan does not fully cover the medical expenses outside of Quebec, Frenzy Tours strongly recommends to all its customers to purchase, at the very least, medical travel insurance. We offer a medical travel insurance and\/or cancellation with Blue Cross. You can purchase it at the office, by telephone or click on <a href=\"https:\/\/travelinsurance.bluecross.ca\/?repres=18298&amp;lang=en\">Blue Cross insurance<\/a>.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1869\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1869\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the purpose of the registration form?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1869\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1869\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>The registration form explains the terms and conditions of the trip and may be used by the accompanying guide in case of an emergency. Each person must fill out a separate form. Please fill out all the parts of the form without omitting anything. The name that you will use in the form must be the same one as the one on your passport or any other travel document which you will use. Each registration form must be signed and needs to be handed to the group leader on the day of the tour upon entering the bus.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18610\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-18610\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How much time before departure must I present myself at the bus pick-up location?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18610\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-18610\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>Always present yourself at least 15 minutes before your departure. To know the exact address of the pick-up location please consult the \u2018contact us\u2019 page on our website.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18611\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-18611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"> What happens if I arrive late at the bus pick-up location?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-18611\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>It is your responsibility to present yourself on time for your departure and to follow the itinerary set by your accompanying guide. In the event of delay on your part, the bus will leave without you and you will then have to join the group by your own means and at your expense.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18612\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-18612\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How are seats assigned on the coach?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18612\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-18612\"><ul>\n<li>You may choose any seat you wish at the time of boarding the bus and will have to keep it throughout the remainder of the trip. Since the bus departs from Laval first, the passengers embarking at this location will have priority when selecting the seats in the bus.<\/li>\n<\/ul>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18613\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-18613\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What do I need to know for any passenger that is under 18 years old?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18613\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-18613\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>Any passenger under 18 years old cannot travel abroad without the presence of at least one adult. It should be noted that only an adult is entitled to make a reservation for a package. As stated by Foreign Affairs Canada, Frenzy Tours strongly recommends that children travelling abroad need to carry a consent letter proving they have permission to travel from every person with the legal right to make major decisions on their behalf, if that person is not accompanying the children on the trip. For example, children travelling alone, with groups or with only one custodial parent should travel with a consent letter. The purpose of a consent letter is to facilitate the travel of Canadian children while preventing their wrongful removal to foreign countries. For more information please consult the Foreign Affairs Canada website: <a href=\"https:\/\/travel.gc.ca\/travelling\/children\/consent-letter\">Consent letter for children travelling outside Canada<\/a><\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18614\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-18614\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the required age to take part on a Frenzy Tours trip?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18614\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-18614\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>5 years.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18615\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-18615\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the requirements to benefit from a price reduction on a package?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18615\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-18615\"><p>To benefit from a child rebate, it is necessary to be between 5 and 16 years old. There is only one such reduction of this type per adult.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18616\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-18616\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can the planned itinerary change without prior notice?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18616\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-18616\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>Seeing as the packages have been prepared for months in advance, Frenzy Tours reserves the right to bring changes to the schedule without notice. The schedule of the activities may also change during the course of travel; however, the basic program will be respected. Frenzy Tours cannot be held responsible for changes made to the itinerary in the event of force majeure, i.e. an unforeseeable and\/or irresistible event related, among other things, to the weather, road conditions or customs clearance.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18617\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-18617\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Once arrived at destination, am I obliged to follow the group?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18617\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-18617\"><p>You are never obliged to follow the group, however if you wish to leave the group please inform the accompanying guide of your intentions. We also ask that everyone return to the hotel with the group the first night in order to check-in and place your luggage in your respective rooms.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18618\" class=\"elementor-tab-title\" data-tab=\"18\" role=\"button\" aria-controls=\"elementor-tab-content-18618\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I go about seeing a Broadway show?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18618\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"18\" role=\"region\" aria-labelledby=\"elementor-tab-title-18618\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>Two options are available:<\/p>\n<ul>\n<li>You can purchase your tickets on the internet before leaving Montreal<\/li>\n<li>You can purchase your tickets to a show in person at a reduced price at the TKTS booth in Times Square (or Linciln Center) starting at 3:00pm on weekdays and 11:00am on weekends (please note that the wait can be long during weekends).<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>For a list of upcoming Broadway shows you may visit: <a href=\"https:\/\/www.newyorkcitytheatre.com\/\">newyorkcitytheatre.com<\/a><\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18619\" class=\"elementor-tab-title\" data-tab=\"19\" role=\"button\" aria-controls=\"elementor-tab-content-18619\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">If the hotel is not located in Manhattan, is it possible to stay in the city later than the rest of the group?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18619\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"19\" role=\"region\" aria-labelledby=\"elementor-tab-title-18619\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>Yes you can, however you will have to return to the hotel by your own means and at your own expense. If your hotel is located in one of New York\u2019s boroughs, you may get to the hotel by subway or take a taxi\/uber. If your hotel is located in New Jersey, you may return by taxi\/uber or take the city bus from Port Authority Bus Terminal near Times Square. Commute times range anywhere from 20 to 30 minutes and the cost is $4.50 US. Your accompanying guide will distribute a schedule for public transportation.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18620\" class=\"elementor-tab-title\" data-tab=\"20\" role=\"button\" aria-controls=\"elementor-tab-content-18620\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is my spending limit in the United States?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18620\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"20\" role=\"region\" aria-labelledby=\"elementor-tab-title-18620\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>After an absence of 48 hours or more from Canada: The personal exemption is 800$ CAN per person (including certain tobacco products and alcoholic beverages). The purchased goods must be in your possession on the time of arrival in Canada. Depending on the minimum age established by the province or the territory you are entering in Canada, you should include the following limited quantities of alcoholic beverages and tobacco products in your personal exemption: 1.5 liter (53 imperial ounces) of wine OR 1.14 liter (40 ounces) of spirits OR a total of 1.14 liter (40 ounces) of wine and spirits OR 24 bottles or cans of 355 ml. (12 ounces) of beer or ale (maximum of 8.5 liters) as well as 200 cigarettes OR 50 cigars or cigarillos OR 200 grams (7 ounces) of manufactured tobacco OR 200 sticks of tobacco.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18621\" class=\"elementor-tab-title\" data-tab=\"21\" role=\"button\" aria-controls=\"elementor-tab-content-18621\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is your reimbursement policy in case of cancellations?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18621\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"21\" role=\"region\" aria-labelledby=\"elementor-tab-title-18621\"><p>If you wish to cancel your trip, you must contact us at the office or by telephone during working hours. Here is our cancellation policy:<\/p>\n<ul>\n<li>45 days prior to departure: We will reimburse your trip in full.<\/li>\n<li>Between 44 and 21 days prior to departure: A fee of $200 per person will be charged.<\/li>\n<li>Less than 20 days prior to departure: You will not be entitled to any reimbursement except from travel insurance if it was purchased. However, you may replace any person on the reservation by advising Frenzy Tours at least 48 hours before departure with the name and birth date of the new passenger.<\/li>\n<\/ul>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18622\" class=\"elementor-tab-title\" data-tab=\"22\" role=\"button\" aria-controls=\"elementor-tab-content-18622\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the purchase conditions of a Frenzy Tours gift card?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18622\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"22\" role=\"region\" aria-labelledby=\"elementor-tab-title-18622\"><p>A gift card can only be used to make a new reservation with Frenzy Tours and cannot be applied to a reservation that has already been finalized. A Frenzy Tours gift card does not expire. A gift card can neither be refunded, completely or in part, nor can it be compensated in the event of loss. If a gift card is not entirely used, the amount remaining could be used for another package.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18623\" class=\"elementor-tab-title\" data-tab=\"23\" role=\"button\" aria-controls=\"elementor-tab-content-18623\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 7V12H7V7H12V5H7V0H5V5H0V7H5Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><path id=\"Union\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2H0V0H12V2Z\" fill=\"white\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How many luggages are allowed on the bus?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18623\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"23\" role=\"region\" aria-labelledby=\"elementor-tab-title-18623\"><ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p>Each passenger is allowed one suitcase and one hand luggage. Please note that your suitcase, which will be placed in the hold of the bus, will only be accessible upon your arrival at the hotel.<\/p>\n<p>Sporting goods are not permitted unless otherwise specified.<\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-28ccc83 e-flex e-con-boxed e-con e-parent\" data-id=\"28ccc83\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2cfc7c elementor-widget elementor-widget-video\" data-id=\"f2cfc7c\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;vimeo&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<iframe class=\"elementor-video-iframe\" allowfullscreen allow=\"clipboard-write\" title=\"vimeo Video Player\" src=\"https:\/\/player.vimeo.com\/video\/1122384593?color&amp;autopause=0&amp;loop=0&amp;muted=0&amp;title=1&amp;portrait=1&amp;byline=1#t=\"><\/iframe>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Before you leave Is there parking available at the bus pick-up location? For passengers departing from Laval, outdoor parking is available at Centropolis, in front of Premi\u00e8re Moisson\u00a0 at no additional cost. Please note that you are parking at your own risk. Frenzy Tours and\u00a0 Centropolis are not responsible for any loss, damage or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4481","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Frenzy Tours<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.frenzytours.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Frenzy Tours\" \/>\n<meta property=\"og:description\" content=\"FAQ Before you leave Is there parking available at the bus pick-up location? For passengers departing from Laval, outdoor parking is available at Centropolis, in front of Premi\u00e8re Moisson\u00a0 at no additional cost. Please note that you are parking at your own risk. Frenzy Tours and\u00a0 Centropolis are not responsible for any loss, damage or [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.frenzytours.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Frenzy Tours\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/FrenzyTours\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-30T15:41:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.frenzytours.com\/wp-content\/uploads\/2025\/09\/frenzy-tours-banner.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1574\" \/>\n\t<meta property=\"og:image:height\" content=\"773\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.frenzytours.com\/en\/faq\/\",\"url\":\"https:\/\/www.frenzytours.com\/en\/faq\/\",\"name\":\"FAQ | Frenzy Tours\",\"isPartOf\":{\"@id\":\"https:\/\/www.frenzytours.com\/#website\"},\"datePublished\":\"2024-02-26T23:20:49+00:00\",\"dateModified\":\"2025-10-30T15:41:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.frenzytours.com\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.frenzytours.com\/en\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.frenzytours.com\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.frenzytours.com\/en\/home\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.frenzytours.com\/#website\",\"url\":\"https:\/\/www.frenzytours.com\/\",\"name\":\"Frenzy Tours\",\"description\":\"The specialist in bus tour travel\",\"publisher\":{\"@id\":\"https:\/\/www.frenzytours.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.frenzytours.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.frenzytours.com\/#organization\",\"name\":\"Frenzy Tours\",\"url\":\"https:\/\/www.frenzytours.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.frenzytours.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.frenzytours.com\/wp-content\/uploads\/2025\/09\/logo_RS-1.webp\",\"contentUrl\":\"https:\/\/www.frenzytours.com\/wp-content\/uploads\/2025\/09\/logo_RS-1.webp\",\"width\":700,\"height\":700,\"caption\":\"Frenzy Tours\"},\"image\":{\"@id\":\"https:\/\/www.frenzytours.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/FrenzyTours\/\",\"https:\/\/www.instagram.com\/frenzytoursmtl\/\",\"https:\/\/www.tiktok.com\/@frenzy.tours\",\"https:\/\/www.youtube.com\/user\/FrenzyTours\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ | Frenzy Tours","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.frenzytours.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ | Frenzy Tours","og_description":"FAQ Before you leave Is there parking available at the bus pick-up location? For passengers departing from Laval, outdoor parking is available at Centropolis, in front of Premi\u00e8re Moisson\u00a0 at no additional cost. Please note that you are parking at your own risk. 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